COMPLAINT
WHAT IS THE ATT EMAIL ADDRESS WHERE I CAN SEND A COMPLAINT LETTER?? THANK YOU
View ArticleCustomer
I began my plan being told that if I paid my bill on time each month I would revive back my deposit the following year. I am high upset that my billing period suddenly changed and I am not able to pay...
View Articleno signal
I am paying for phones I can't use because I have no signal and I can't disconnect because of the contract. I want out of my contracts and want disconnected because I am tired of paying for something I...
View ArticleOvercharging me on text messaging
Hello,My husband and I have had the same account for almost 7yrs.While we have had an occasional problem w/ our service, we've not had many complaints until now. I'm not even going to go into my...
View ArticleData overage charges
I have had the 30 GB data plan for a while and never go over. Last billing cycle they say we went over to the tune of $165. I WAS GETTING OVERAGE MESSAGES EVERY TEN MINUTES. All phones were home on the...
View ArticleIncoming call
On my bill it is showing an incoming call from my cell number and it is listed as a M2M call.
View ArticleUnpaid bill
Okay so I didn't pay my bill now I owe alot of money . I lost my job and now that I am back on my feet is there any way that I can pay my phone bill and still do payments for my phone? Or how does that...
View ArticleI've been a customer for 15+years and I am about to leave...
To whom it may concern, I recently needed to upgrade my wife's phone while out of town in Jacksonville, FL. Her phone stopped working and we were ready for an "upgrade". We went into an AT&T...
View ArticleData Usage
Hello, I am a former AT&T customer and am not very happy at all! I canceled my service last month. I had one smartphone and one regular phone that did not access data at all. I had the 2G plan....
View ArticleAccount in Collections??
I have recently found out that I have an "outstanding balance" in an ATT account that I closed years ago and I am pretty sure when I cancelled my contract I paid the remaining balance. I never received...
View ArticleLate Payment
I thought I had another day to pay my cell bill, but upon checking today, I found it was due yesterday 6/23. Is there a 'grace' period AT&T allows? I sure hope so as I should be able to pay the...
View ArticleData overage
Why am I getting text messages stating that one of my phones has reached the data coverage when that particular phone has unlimited data?
View ArticleMy billing
I paid on a kiosk still it says empty but my account says 50 does refill by itself and at a certain time
View Articlecancellation of a service
Hi, my name is Barbara, my problem is that my fiance shares the line/service with somebody else, that person is the primary in the account.A couple weeks ago my fiance told that person how he can do to...
View ArticleJune Plenti Points
Has anyone else not received their Plenti points for June bill payment? My May bill payment posted points almost instantly. Not the case with June, and not only my account, also my mother in laws.
View Articleservice disconnected
My phone was disconnected and was charged $40 to reconnect the service. I was never "warned" so to say. For some reason my planned payment didn't go through. no text, phone call or email saying my...
View ArticleNext plan charges
I recently (5/18) traded in my LG G2 on the Next 12 plan for a LG G4. This happened a day before my billing cycle ended (5/19). I just received my bill and am being charged an installment for the G2...
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