Hi, my name is Barbara, my problem is that my fiance shares the line/service with somebody else, that person is the primary in the account.
A couple weeks ago my fiance told that person how he can do to get more gb because that person told him he was going over the data limit.
So without notice that person "update the plan" and now he is telling my fiance that he needs to pay 350 dollars to restore the line because of the change he did, without authorization.
I want to know if there is any possibility to know if that person is telling a lie about the amount and he is trying to get extra money for his own service. And what my fiance can do to cancel the contract/lease with him, thing that is supposed to happen in september.
A couple weeks ago my fiance told that person how he can do to get more gb because that person told him he was going over the data limit.
So without notice that person "update the plan" and now he is telling my fiance that he needs to pay 350 dollars to restore the line because of the change he did, without authorization.
I want to know if there is any possibility to know if that person is telling a lie about the amount and he is trying to get extra money for his own service. And what my fiance can do to cancel the contract/lease with him, thing that is supposed to happen in september.