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Account in Collections??

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I have recently found out that I have an "outstanding balance" in an ATT account that I closed years ago and I am pretty sure when I cancelled my contract I paid the remaining balance. I never received a letter or a call from ATT or a collections agency, for that matter. I didn't discover the issue until I checked my credit score and it showed an account for collection from ATT. Who do I talk to to get this resolved??


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