Usage details not displaying text
In usage details, one phone line is not displaying text message details. Is it being blocked somehow? How can I tell?
View ArticleBilling error
I went in to my local ATT store on December 31 and paid $728.30 to satisfy my installment agreement. Also on the 31st I paid my Uverse bill online, that was $411.11. Now my account shows a balance due...
View ArticleBilling and payments
My service has been suspended for being 12 days late. I spoke to someone on monday and they told me when I paid 237 dollars I was ok til the end of the month what do i do
View ArticleQuestion about refill
HiI usually use $45 per month, so I can use 1.5GB.Last month(December), I paid $60 for using 4GB.However, I didn't change the plan and just put the $60.I didn't know that I have to tell somebody to...
View ArticleEXTORTIONATE BILLING
I HAVE JUST PAID A BILL THAT WAS FROM MY VISIT TO COSTA RICA FOR DENTAL TREATMENT. THAT BILL WAS FOR $293. I NOW HAVE PAID MORE THAN $500 FOR THAT AND MY NEXT BILL. MY BILL FOR NOVEMBER WAS $111 SO HOW...
View ArticleInternational $30 plan
I bought an international plan when traveling to Bahamas and charged $1 minute when I received calls from US. I still have plan and I'm back in U S .my friend is calling me from his iPhone from...
View ArticleCombining bills and not having access to usage????????
Is it true that when I combines my bll with Directv that In the near future I will not be able to see what my useage numbers are? This cannot be true. How can ATT not provide me this information??
View ArticleLate payments
My bill is extremely high and I wanted to know if at allows payment plans to bring the bill down where I can pay in small increments without getting my phone disconnected?
View ArticleMy at&t hotspot
HiI have an at&t hotspot. Do I have the option to only pay access charges when I need to use the device. I only use the hot spot occasionally.
View ArticleHelp
I was wondering if my data resets when I pay my bill because according to my informationin it still shows data I have used up in my last monthly service
View ArticleBuy One Get One Promo my $405 bill becomes $1200
Went to best buy on 12/15/2015 and got two iphone 6s and two galaxy s6 on the bogo promo.Have 9 nine on my shared family 30GB plan, have been paying $405 for years.So for the bogo promo, I removed two...
View ArticleHow to Contact AT&T if You Don't Have Access to a Phone?
I'm currently living overseas, in a location where AT&T doesn't provide service. As such, I've suspended the cell phone lines on our account. Now I find that I need to contact customer service...
View ArticleUnhappy 16 year custogmer of Att
My name is Jennifer ***** I live in Charlotte, NC. On 12/22/15 I called to have my Uverse service (Internet, home ohone, and cable)transferred. I was told my the rep that Uverse tv was not available...
View ArticleRetention rep lied to me
i called to exit AT&T but they transferred me to a retention rep who made a number of promises. First he promised me no upgrade fee. Then he promised me a free LG phone and then he promised me a...
View ArticleThings to Know when Combining your Bill
If you have any issues concerning your Combined Bill, please send us a detailed message by clicking here. Be sure to include your name, account number, phone number, and the best time to reach you.
View ArticleWireless plans
I think it's highway robbery to charge that much for a 300MB plan! There are no 1GB plans! And to be charged $3 and change less if a customer wants to save money, isn't that much of a savings at all....
View Articledata usage
I have called AT&T several about a high data usage on one of the phones which I know cannot be true. I had waited on the phone for over an hour and then when I did get ahold of them they...
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