Need more time to pay bill
Hi my names is ROSETTA ***** THE REASON I AM SENDING THIS MESSAGE IS BECAUSE I NEED MORE TIME TO PAY MY BILL BECAUSE MY MONEY IS NOT YET POSTED ON MY CARS YET IT'S LISTED UNDER FRANKIE ***** I NEED...
View ArticleAbout suspension of my account
I am out of country since past Oct. 6th.I am in a family plan with my family.And my husband requested to suspend my account on Oct. 7th, next day to my flight.But I can see same amount of charge on my...
View ArticleLong Nguyen - Question about national discount.
I work for Siemens Corporation and have been entitled for national employee discount. I just found out the discount is not longer applied on my account when I resign the contract for 2 years on Dec...
View ArticleLate payment
I had an overage on my latest bill (i knew about it) but i expected it to come out automatically from my bank account as i have autopay set up. What a shock to go on my att app n find out my payment is...
View ArticlePaperless Billing Visa offer
Several months ago I accepted the offer of a Visa gift card in exchange for going paperless. Haven't received the card. What's the deal?
View ArticlePayments
Why does my account say I still owe a payment when I paid on the 24th and the 25th?
View Articlemerge home and wireless billing accounts
I would like to merge my home/long distance telelphone billing to my wireless/iPad billing.Can this be done?
View Articlewrong billing address
I.m not AT&T customer but don.t know why you keep on sending bill to my email address
View ArticleWhere is my rollover data?
I haven't had rollover data in last three billing periods. They added overage data on last day of billing cycle and it didn't rollover. I'm getting ripped off.
View ArticleWorst Customer Service Expierence
Been with att since 2002.... I've spent a total of 4 hours on hold, transferring, and being hung up on today!!! Another 6 hours waiting for a return call from the customer care "specialist." While on...
View Article😡 confused
I got a question. I have been with AT&T for 6 years now. Never late payment or nothing. Now how is it that I upgraded with a 2yr contract payed $200+ for my upgrade and still get charged $40 a...
View ArticleHelp with canceled order
I placed an order that got canceled and I revived an email about it it said that my card would not be charged but it was and I was wondering why my funds weren't returned to me seeing as how the order...
View ArticleConstant Lies From At&T
Does anyone have and direct email or phone number for the Att Corporate Dept? I'm at the end of my rope with them an is looking to go to another provider this weekend.
View Article😡 confused about upgrade
I got a question. I have been with AT&T for 6 years now. Never late payment or nothing. Now how is it that I upgraded with a 2yr contract payed $200+ for my upgrade and still get charged $40 a...
View Articlequestion
My grandmother paid my bill yesterday and to day I go to call someone and it says I am behind on my payment and can't text or call. I have a text with the conformation number on it. I also would like...
View ArticleA Warning to All AT&T Customers
October 27, 2015 I received an email today from AT&T that my service was suspended for nonpayment of a bill for $72.36. I want to set the record straight. My service was suspended at my request...
View ArticleAutorefill failed and cost me $5
I switched from the $40 plan to the $45 one. They say there that autorefill cuts $5, so I still should pay $40 a month. But guess what, autorefill failed and I can't turn it on, and this is the error...
View ArticleNew GoPhone Online purchase credit not honored...
I purchased a GoPhone online which required a 50.00 gift card towards first month of service. The rep via chat indicated this credit (5.00) would be honored on the next billing cycle, along with an...
View ArticleBilling
I set up to have my payment taken off my card for this Friday. I was shut off today. Can I get my service back on bc my arrangement was accepted?
View ArticleRemaining balance on next plan
I currently owe $270 on my phone's next plan. To reduce my monthly bills I've been considering jumping on to her plan with a different carrier.I can't take the phone with me, and that's fine. I know I...
View Article