Corrected Bills
I demand a corrected bill for the latest two billing periods. I was charged for services that I did not sign up for. Your agent fraudulently placed a calling plan on my iPad, and you expect me to pay...
View ArticleBilling date change issue
Ok so ATT changes my due date because they deceided it not working for them!? I call ATT and tell them my payment is going to be late. Att said " well we have had customers complain about changing...
View Articlebilling issues
I was on the phone 1 and a half hours yesterday waiting to talk with someone. They solved half the problem and sent me to another dept after 30min he came on and said the problem was solved. this morn...
View ArticleAdjust a bill
I have been with ATT for nearly a decade. I have multiple lines on my account. Recently one of the users of one of the lines deceased. We were not sure what we were going to do with that line right...
View ArticleMedical Hardship Discounts/Plans?
Does AT&T offer medical hardship plans? I have a close friend who's battling a terminal illness and is struggling to pay her bills. Where can I go to help her find hardship options through AT&T?
View ArticleSuspended line
I suspended 1 of 4 phone lines on my plan......all lines are smartphones......will I b charged a 10 dollars service fee each month for the line I suspended or will it be the same as always or what?
View ArticleI paid twice
HeyI charged mygophone today and I found it was paid twice, so I'm really upset now.However, I don't know how to get a refund, because contact with AT&T is really difficult.Anyway, how can I get...
View ArticleI ONLY OWE 145.42 why are there billing me more!!!!!!!!!!
why is my bill showing up as 245.58 CR? IF I ONLY OWE 145 untillseptember 23 help me please!!!!!!!!!
View ArticleHow can ATT get away with it?
Where do I begin? Well, it iused to be the only game in town for iPhone so I signed on and switched from Verizon and got the worst cell service, highest bills, worst customer service and most difficult...
View ArticleCharged International call for FACETIME call using WIFI
Apple and AT&T clearly said FACETIME is free and it just use WIFI or Cellular Data, but recently I called my mom in Asia 3 times using FACETIME because we both have Iphones and both have Wifi's....
View ArticleIt's 1 am. Even though im up no one at ATT is and I need help.
Ok. I don't want to bore you with my sob story. Excuses are like butt holes, everyone has one and they all stink. Somewhere I missed a payment. I paid as soon as I figured out that was why my services...
View ArticleWhy is ATT's bill-paying system so poorly integrated and technologically lame?
I spent an hour and a half in live chat with ATT yesterday, and another 45 minutes this morning, trying to access and pay a bill they keep texting me is overdue. Last month, I switched from Comcast...
View ArticleWhy is AT&T refusing to investigate a phone scam?
I have been billed almost $50.00 for roaming charges while in Spain. I am being billed for a phone call that supposedly originated from my phone but I never made. I have called customer service three...
View ArticleMislead by store and customer service
I took the lg g3 mobile in att next plan in store in Feb and was told there is a 100 $ credit for the phone and it will be credited in 4 months.. Now I am calling customer service and store for 4...
View Articlebilling
i am a new customer, when we excepted new wireless phones i was very specific concerning costs...since my husband and i are on a very strict budget...i asked exact cost of 1st month bill and every bill...
View ArticleNew
Hi my name is Phantom and I just recently switched over from T-Mobile to you guys and besides the no service I have on most of the places on base it's pretty great. I was offered the AT&T trade in...
View ArticleCan I pay a schedule payment early
Can I pay a schedule payment early, will it cancel the schedule post payment?
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