Payment arrangement
On May 23rd my service was interrupted. I was told I couldn't be turned back on until I paid my past due bill. Ten days before I had called and made a payment arrangement and was assured by the...
View ArticleSwitcher program is a scam!
We switched from Verizon to AT&T in February. After waiting and waiting for our rebate we got a letter saying we failed to turn in our old phones so we don't qualify. We have the paper work that...
View ArticleWireless bill
Hi I have called your guises customer service number twice on this issue, they're having issues combining my DirecTV and my AT&T bill wireless on this account that I'm looking on I can only see my...
View ArticleWhat to do about being very unhappy
I am so very unhappy with att lately!!! I am a 17 yr customer!!! And about ready to switch carriers
View ArticleWeslem K
I currently have a 15 GB plan.While I'm in United States can I receive a call from Canada without a charge?Thank you
View ArticleATT charges for service not delivered
i switched from ATT to Verizon back in late Nov. 2015. I was billed for a month of service after I cancelled. I called several times and each time I was told that I would be refunded the amount until...
View ArticleData overages & Plan changes
I went over on data this month. I upped my plan, but there was no option to back date the change. My new plan doesn't display what I've already used on my old plan. Did the overage charges go away?
View ArticleDeath of user
How do I cancel a phone service for someone who died? He had a wireless account that was direct pay from his checking account, the phone number was xxx xxx-xxxx, name on the account was Richard...
View ArticleReactivation of Service
I made a payment this morning of the past due balance, but my service hasn't been restored. It's been over 20 minutes and I've restarted the device multiple times. I need my phone back on for work...
View ArticleLGE
I have read the LGE descriptions and the way I understand it its all about international transactions whatever you call it. Now, we had 2 wireless device with both having an LGE which cost us $40.00...
View ArticleHow soon does your service come on after suspension?
How soon does my phone come back on after suspension and why does it get suspended if I paid more than half of my bill?
View Article😔
I don't think is fear you guys charging 15.00 extra if in some months you keep my data bc was not used ...and as it is my plan is very expensive compared with another companies, for this much of money...
View ArticlePaid bill. Service still not on
I made a payment to my bill but my service is still off. Help!!
View Articlei paid my bill now phone still not active
My bill is suppose to be on auto pay and isn't so I paid the bill an hour ago. Now I still don't have service restored and can't call out.
View ArticleComplaiint form
Where can I find the "Consumer Complaint Form" for ticked off AT&T customers?Bad word? Really?Geez...
View ArticleATT earns full month if you had service 1 day
Is it true that AT&T earns a full months worth of revenue if I cancel my service on the same day that my next months bill was generated? Example. I cancelled my service on 05-21-16. My 05-21...
View ArticleLong time customer means nothing
I have been with AT&T since Prime Co /Houston cellular / SBC global/ AT&T made a payment arrangement for this month not realizing i already had a past due balance when you can only talk to...
View ArticleSuspension
If I pay the past due amount how long will it take to lift the suspension off our phones.
View ArticleMy service
I recently payed off a contract on the next plan but I am currently seeing the phone show up on my bill when it was payed off and not in service.
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