We switched from Verizon to AT&T in February. After waiting and waiting for our rebate we got a letter saying we failed to turn in our old phones so we don't qualify. We have the paper work that shows we did. We went down to the local AT&T store and talked with someone. They copied our paperwork and promised to call us back by today. Well, guess what, no phone call. Try calling the store and it goes straight to voicemail. Try calling the rebate phone number and you get a message saying " we are experiencing a higher than normal call volumn" and they hang up! I'm so mad! I'm ready to drop them and I don't care what it costs! I'll post it where ever I can! AT&T scams people!!!
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