Free Samsung tablet scam?
I went to AT&T store to get a hot spot device. ended up with that and a free tablet. Asked for help on how to work it and was told it was self explanatory. Plug and go. My grandson came to visit...
View ArticleBilling processing problems
I was told by a rep that my account would not be shut off and it was. I then made a payment on my account to pay the past due and service was restored. Then the payment, that I made with my saved debit...
View ArticleNext Level
I really need to speak to someone in the Corporate office and of course. ATT has made it to where you can't contact anyone to tell them how rude and disrespectful their employees are. I have never seen...
View ArticleStop playing games with my bill
Ok AT&T what kind of games are you playing with my bill? First you breached a contract since you changed my plan without notifying me about changes to my plan which was not done on paper or...
View ArticlePayment arrangement
I'm tryin to get ahold of someone through customer service I know they use to still answer calls late at night to help but I can't get through cause it says they're currently closed. Is there anyone I...
View ArticleBilling
I have a payment arrangement for today and I am needing to change the amount paying and split the payment.
View ArticleBilling address out of state?
I want to change my billing address to one out of state. I will not be moving myself though for another year. i found a support page that says the primary place of use address is used to determine tax...
View ArticleInternational
I have my data turned off any only used my phone when connected to wifi. Why am I being charged .50 per text message?
View ArticleAccess fees
Why is the access fee for one of my phones higher ($40) vs $25 for the other 2 phones?
View ArticleDetailed texts/detailed data
Does anyone know if there is a way to have more detailed access to our bills? I was wondering if there is a way to actually see the web sites visited with used data and if there is a way to see/read...
View ArticleI need to know if my payment went thought please ok
I want to know if my payment went thought please ok
View ArticleText messaging
Why would numbers such as 77 or 4 Etc show up on a text message? When I click on the number there is always an email address that shows up. I should say that this is on the bill under text messages
View ArticlePay bills
I'm trying to pay my daughter s and sons phone and if I can upgrade there data thanks
View ArticleMobile data
When mobile data shows on the bill under usage, could those be text messages also or just Internet usage?
View ArticleProblem with data overages
-------------------------------------------------------------------------------------------------------------------------This email refers to the AT&T shared data allotment and overages for *****...
View Articlebundle and upcoming rate increase
I am confused on the unlimited special and if I qualify..Want to ad a iphone 6s and swhat kind of bundle special are offering...Work for United air line company discount... thanks mfcruz
View ArticleCalling Number 1C0DE1410100001
What does"Calling Number 1C0DE1410100001" mean on my bill/usage? Thank you!
View ArticleI can not unlock the device although I have finished the contract
I can not unlock the device number [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers,...
View ArticleNew phones incorrect charges
We bought new phones around March the bogo deal. And ever since then our bill has been incorrect. Last month it was about $120 more and this month about $75 more. This doesn't include the extra 25 that...
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