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AARP Discount Not Qualifying
I was disappointed to find out today that my AARP discount did not qualify because the plan I have is to low. I would have to upgrade my plan to get the discount. Doesn't seem right for retired...
View ArticleCombined Billing
How do I get rid of combined billing? Everytime I call in, I am given the run around and nothing ever gets solved. I've even asked to speak to a manager many times and I am always ignored and nothing...
View ArticleMake a prepay date to pay bill
Could I make a payment on my credit card predates for next week to avoid suspension?
View ArticleI'm have been lied 2 twice now my service is off
I'm have been lied 2 twice now my service is off I was told if I paid the past due that was 60 day past due they would give me a payment arrangement because I had charges for replacement devices so...
View ArticleWalmart associate discout
I work at walmart... they said I could qualify for up to 22 % discount. ... how can I go about to get the discount
View Articledata usage suddenly high this month
Yesterday, I got ATT 75% usage alert the first time in so many years. We did not do anything special, why it happens ? I went to the detail usage, and saw there are about 6 updates ( 6:00 AM, 9:00...
View ArticleInternational text?
I have a friend from the states but he is overseas in the army. Will I be billed for an international text if we still text each other or is it not an international text since it is a US number?
View ArticleRefill
My number is [edited for privacy – please do not post personal information]I refilled my account twice.So, now I can see that my account is $140.I just would like pay once as usual as I do.
View ArticleTransfer billing responsibility
If I transfer billing responsibility will I loose by unlimited data plan that has been grandfathered to my policy?
View ArticleHave 40GB data plan, AT&T registering excessive data usage, charging extra
I have a 40GB data plan with 3 phones. For the second month in a row, I have received messages that we have used 75% of our data 15 days into the billing cycle. This is absolutely impossible and I'm...
View Articledon't want to pay for navigator
I used one time navigator that ti was free for month. To day i received message which is written '$9.99/mo after that, unless you've already canceled'. I tried to find 'cancel' site but i didn't. So i...
View ArticleTerrible customer service
I have had a terrible time with customer service lately especially with one manager, Rosie O , in the Orlando office. Back in June I was away on vacation when my online account was hacked allowing...
View ArticleUpgrading to 6S while keeping the grandfathered unlimited plan
Hi, I'd like to order a 6S, but when I go through the order process, I see a screen that shows a monthly data add on plan of $30 (though I get a corp discount so it's only $25.50). Is this just showing...
View ArticleTerrible customer service with billing
I purchased Samsung Galaxy S6 edge+. I got the company paid connection that i thought of using with my new phone so i paid for the device and called to cancel the service. The representative told me...
View ArticleTrying to swap from Verizon
I have spent over 30 hours on phone calls with ATT. 1st, while placing my order, after 6 hours on the phone because ATT doesn't recognize my physical address, the guy swapped my plan from the NEXT to...
View ArticleHigh Bill, anyone else experiencing same difficulties
i was wondering why some of the charges on my phone plan were so high; as well as I feel like AT&T isn't upholding their end of the contract. I was recently offshore on an oil platform working for...
View ArticleDoes att only throttles you after using 22gig?
I heard that went into effect today..is there any truth in that?
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