Blocked 000-000-000
On my bill I have 3 outgoing calls that show up as number being called 000-000-0000. Location says blocked. What does this mean? All have had a 8-10 min conversation. These are outgoing only. I have...
View ArticleYou want my payment 20% sooner?
You want my payment 20% sooner, but you expect me to pay 100% of the bill. Are you kidding me? Do you think that noone besides yourselves knows the time value of money? I didn't ask you to move my...
View ArticleFraudulent activity on credit report
How can I find out who and when someone got at&t Mobile service in my name and defaulted on it leaving a $700 past due bill for me to deal with?
View ArticleBill payment not posted?
Hi My ex husband switched over my account to my name and when I paid the bill it did not post that I paid for it. Is it because I have a new account? When I logged into the phone number and paid the...
View ArticleHow do I reach the customer service rep that I spoke with
I recently had a problem with my AT&T bill. The rep that I spoke with, Latrice Iiland was fantastic. How can I reach here to discuss follow-up? Thanks!
View ArticleMixed up and Racked up
1300.00 for a month of service and that's without the equipment fees <br>7 months ago we were supposedly getting a iPad mini for the advertising price of 100.00 due to them being out they were...
View ArticlePhone calls
Id there a way were i can see a list of the phone # of the calls i did in the past 2 months
View ArticleUnable to pay bills using check by phone method
I am very upset.Attempted to pay my bill and my son's using check by phone method.New smart guy didn't understand how to accept a check.Kept switching me to a customer rep and an additional charge.Four...
View ArticleWhich time during my billing cycle should I change my plan
I'm currently on a 15 GB shared plan and I've gone over by 4GB this month. My cycle ends today, August 4th. Should I upgrade to the 20GB plan today or wait until tomorrow which would be the first day...
View Articlechat customer service
I need to chat with a customer service concerning problems in my bill which is due today
View ArticlePricing Upgrade Sham
Hello Follow AT&T Customers, I've spoken/chatted with 3 customer service folks at AT&T wireless for the last 2 hours because I had this crazy rediculous idea that I would simply log into my...
View ArticlePast due account suspended
I lost my job and have been struggling to pay all of my bills. I recently just got a job 3 days ago and will receive a paycheck this coming Monday. I do not want my account to be canceled due to me not...
View ArticleTerrible experience-customer service horrible
Just spent over an hour on the phone with several representatives....alot of time on hold....gr.....my mom passed away and trying to get everything cacelled is a pain. AT and T doesn't make it any...
View ArticleFamily share data plans
we are traveling and expect to use more days next billing cycle. Can we increase our data plan and change it back next billing period?
View ArticleWeird Usage in my Text message report
Hi, I found some weird usage in my text message report - records of heavy-data usage with unidentifed number and marked as International Mobile Data. I don't think I've ever used international...
View ArticleRegional Manager contact
Hello,Would someone be able to give me a contact number of email address for the WA Regional Manager?I have a serious issue with Att. If at all possible I need to speak with an executive about the...
View ArticleRestoral fee
I had my account terminated due to failure to timely pay. Yesterday I paid in full. What is the cost to restore connection?
View ArticleI've paid my past due bill, and turned the phone off and back on, why isn't...
I've paid my past due bill, and turned the phone off and back on, why isn't my service restored?
View ArticleGo Brenton Wallace!!!!
I just had a fabulous call with Brenton Wallace. He did a great job of helping me remove my elderly friend from my call plan and retrofitting my plan to my needs. GREAT JOB, BRENTON!! Gotta love a...
View ArticleAdjust my bill...
How much adjusting do y'all plan to do to my bill since the outage hit at the worst possible time? I suppose I could just apologize for the inconvenience of not paying, and tell you thanks for...
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