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Senior Citizen

On my AT&T bill under Data Usage Summary it says Data Unlimited, Plan KB unlimited.  The next line says KB used 428,642.   This doubled from last month.  Why?   What did I do?  

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I'm traveling to Guatemala

How much is it or can I even take my phone out of the United States to Guatemala?

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Travelling abroad

I will be abroad for a month, and I will not use my US number at all. I do not want to pay the full bill for my monthly plan. I know I can make some set-up online. How can I do it?

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cell phone service

Hello!my name is cynthia walker i have had internet service wwith youand i was wondering how huch would i have to pay to get a family of plan well 2 lines of services with a 2yr contract

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Split payments

Are you able to buy accessories and split the payments into your monthly bill

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Scheduled payment question

I recently did a "split payment" for my past due balance, and the first half has already been processed. However, the 2nd half is scheduled to be taken out of my account on the 24th. Due to unforeseen...

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How do you cancel a scheduled payment from the website?

How do you cancel a scheduled payment from the website?

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Looking for old 2012 wireless bills

Im looking for the original bill stating that I had a past due amount. The last correspondence I had with ATT was 2012 saying that a payment had been made and it was adjusted. Fast forward now and I...

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AT&T Stole My Money

I do not have an account with AT&T. Yet AT&T authorized the withdrawal of more than $200 from my account.  I have never been to an AT&T store.  They say they cannot look up the transaction...

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Lost wireless discount when upgrading phone...

I have to admit, I have been an AT&T wireless customer for a VERY long, and this takes the cake for upsetting me... I had a discount on my plan of $25 per month for "Mobile Share Value Savings",...

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bill went up

Why did my bill go up? I haven't changed or added anything.

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To who this my concern

I've been with AT&T for many years n I've never had to pay a bill as high as mine n it all started when a person at Madisonville local office screwed my bill n me because he was not smart enough to...

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Very Unhappy with the Customer Service Provided by at&t

Hi AT&T I can say has the worst customer service exoerience I can imagine. So bad that within less than a year of being with them I am planning on quitting them. Just super incompetant online...

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Final bill?

How do I get a copy of my final bill? I am not able to login to the app

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Data

"myAtt" app said I had almost 3 gigs of data left on the night of the the end of the billing cycle, but my bill says I not only went over my data but used almost a whole 1 gig more of data. What can I...

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Mobile Share Doesn't Work For My Company

They way our billing works - I need each individual line to bill separately and all AT&T offers at a good price is mobile share - I explained this wouldnt work and they put me on mobile share...

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Global messaging dispute

I just got off the phone with C.S. at ATT.  I went into a local store yesterday to upgrade my phone.  During the upgrade process it was pointed out to me that I had a 60.00 monthly fee for Global...

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you just suspended my account...BUT!...

Um. how am i supposed to pay my bill when i can't talk to a representitve?? I just paid money a few days ago... and you shut me off?? I cant chat... and the phone takes me to the automated. I NEED TO...

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data usage

What is the difference between data transfer and data transfer MSDG at GPRR.

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Receipt for purchase in store

I recently purchased a glass screen protector for my new phone when I was in the retail store. I was not given a receipt bc I was told it would appear on my acct details for return/warranty purposes....

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