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Advice On Purchasing A New Phone

I am going to be buying a new phone, and I am gearing toward buying the unlocked version of the phone, but that's a high price up front compared to the two-year contract version I can get through...

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AT&T Next Program...Truly Best Upgrade Option OR What's Best For AT&T's...

I have been battling with AT&T back in forth that started in late September, which = unhappy customerX3.  This all came about when I reserved an iPhone 6 64GB at BestBuy where I'm an Elite Plus...

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Would Like to Switch the Term of my Current AT&T Next Installment Plan

Is it possible to switch My Current AT&T the Term of AT&T Next Plan over to a different term AT&T Next Plan? Then one I would like to switch to was not even mentioned the term length that I...

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Repeated Horrible Customer Service Related To International Billing Issues

Hello, My family is a long standing AT&T small business customer. Among other lines on our plan, my line is currently on our plan. I routinely travel internationally for business purposes to Europe...

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complaint

I have been with AT&T for years, never had a problem, when they came out with the gopohneit really was all I needed... when I swaped over they had given me a 50 credit... its been therefor a year.....

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Can I unlock a phone within 15 days of upgrading and port-out?

Hi All, I recently upgraded my 2 phones from iphone 5 to iphone 6 by extending my contract for 2 years. I have been with ATT for 4 years. One iphone 6 was upgraded 20 days ago, the another one was...

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Monthly bill

I've been an AT&T customer for 9 yrs. but I will not make it 10! My monthly bill is $350. That's regular monthly charges, no overage or anything else. It's a rip off! I have a promotional mobile...

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Billing Complaint

I was using wireless mobile with no: 609 373 7980. It was lost when I visited my home country during summer. Promptly I called AT & T intimated the AT & T and requested to terminate and cancel...

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Unlimited texting to certain point?

So I live in Oakland CA and my area code is 510, I thought it was I can text anyone within the united states without getting charged. I have unlimited texting and calling. I texted someone with a...

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using WiFi internationally

If I use WiFi with my phone in airplane mode, will I incur international roaming?

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phone bill payment

Hi I just started my own account with at&t a week ago I look online today and it already had amount that I owed it hasn't been 30 days yet so I went a head and paid my first bill does that mean...

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Exchanging 16GB for 64 GB on the next plan

Today I brought in my 16Gb iPhone 6 plus to exchange it for a 64 GB 6+. I got the phone 3 days ago and chose the next plan for financing. Why did they tell me it will take 48-72 hours for me to take...

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Why are you charging for services not received

 That if you can prorate our billiings than you can prorate our wireless service used. According to ATnT I canceled my service three days after my billing cycle so they are charging me for 30 days of...

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can someone answer my question

I need a answer.

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Autopay

why is it when I changed my autopay date to the 4th of every month, AT&T takes the payment 2 days early? I was never told this by anyone at AT&T and I was told I would have to change my billing...

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Terrible experience trying to upgrade!!!!!

has anyone tried to upgrade lately?  When the rep from AT&T called me last January and offered to reduce my monthly expense with a Mobile Share Plan they did not say how much of an issue it would...

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Are there any good reasons why I should not seize Sprint's offer on 12/6?

Are there any good reasons why I should not jump the AT&T ship on Friday 12/6 for Sprint and cut my cellular bill in half?

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Should have stayed with my old carrier

I have been an ATT customer since the latter part of October.  One reason I switched was because my monthly billing was quite high at the old service and I saw a commercial stating that I would be...

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my data plan

If I change my data plan now will it double my next bill?

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Need your help to file a Consumer/Fraud Billing Complaint in Consumer Court...

Hi, I am a AT&T customer from last5 THREE years. 1. I entered into ATT contract with iPhone 4S and now it is contract Free.2. I purchased addon SIM for my spouse and using with BASIC phone on March...

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