Financial difficulties
Does AT&T help those with financial difficulties? We have had AT&T for about 4 years and have now git a financial crisis. We are 3 months behind and just cannot afford to catch up. We now owe...
View Article10 Year Old Billing Statements
Is it possible to get copies of old billing statements from 10 years ago? I need to verify a few things regarding a personal matter.
View ArticleBill credit
I am an employee and moved my services over to att and was suppose to get 300 per line bill credit. How long does that take to get added to the acount.
View ArticleFan discount on data overage on Mobile Share Plan
Does anyone know if the FAN Corporate Discount also applies to any Data Overage incurred in a month on the new Mobile Share Plans? Thanks
View ArticleBlocked calls
If I received a call from a blocked number (ie *67) will the number show up on my itemized bill? Or will it show that I received a "blocked" or "private" on the bill?
View ArticleFamily plan
I share my plan with one person. I notice since I'm the head of the plan I pay way more than that person. How do I split the bill evenly? Is there a way we can each pay for the bill evenly with our...
View ArticleHorrible customer service
I've had the worst customer experience by At&t employees, supervisors and managers. I finally asked to speak to a director on the matter (9/9) and I'm still waiting for a call back. Is this really...
View Articlepayment
I paid my 45$ which is a cellphone plan yesterday by debitcard.But, when I loged into the online banking website, the paymeny is charged twice.So, I worried about it if the payment is charged twice.
View ArticleWhat a great way to treat a loyal customer
I have been an AT &T customer since the early 90's. Went through the different companies like cingular. Last month I called and asked a customer service rep if their were any promotions for my...
View ArticleRollover Data usage
Why isn't the Rollover Data not used first? For example if you have 20 GB plan and 10 GB Rollover, and you use 25 GB the following month Rollover is zero. It could be 5 GB if the Rollover is used first.
View ArticleHelp
I would like to know why my phone service got shut off 12 days before the due date. If I could get some help with this I would appreciate it.
View ArticleDONE with AT&T
I have been a customer with AT&T since before they switched from Cingular (10+ years), and in the past few years I have seen nothing but a decrease in the value that I receive from this company-yet...
View ArticleBill question
Why do I have a message that my bill is due in 4 days my is due on the 24th of each month?
View ArticleATT Store Issue
I ordered a Surface Tablet online and went to pick it from the local store. While at the store I was informed I would need to purchase the keyboard and pen seperately, I cancelled the tablet. The...
View ArticleHow can I pay bill?
I was buying a sim card online. But my question is: I have to enter my account here and pay every month or they charge me monthly automatically to my method of payment.I know is a obvious question....
View ArticleBill to high need to save !!!!!!
I pay way to much stuck in it till 2016 just so much money like paying for a car note they say sign up for this or that and in the end it's like 10 bucks off wow what savings sales girl told me I would...
View ArticleTransferring responsibility
My grandmother is currently paying my phone bill and I would like to start paying it my self . How can she transfer me my phone bill ?
View ArticleRollover data
Last month I had 14.22 gb of data which included rollover data from July. Yesterday we uses 10.92 gb of date so the remaining data should have been added to the new month. Why was the extra date not...
View ArticleLate payment
I just noticed on my bill, that att moved up my payment due date from the 18th to the 14th. I was wondering how long after the due date do I have before service is shut off. I will have the payment...
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