Plans
Hi there,I currently have the 10g plan and I never come close to that usage due to WiFi use. If I change my plan to the 6g plan will it cost me? Will I get charged for my current plan plus the new plan...
View ArticleWhy did AT&T change my billing due date?
I think it's a simple question and only wish to get an answer from AT&T or someone who actually knows the answer. Don't speculate, don't answer with an educated guess. I don't mind change if the...
View ArticleMms price
HiMy mom lives in Denmark and has a Danish phone number.Does it cost me anything to receive mms or text from her?
View ArticleMobile Protection Pack Add-On
Hello Folks! Long time AT&T Wireless customer here. A few weeks ago I visited my local AT&T store to switch from an old Family Plan into a new talk/text/data plan. I walked in with an almost...
View ArticleNo prorating on a port out. ATT charging me for 28 days of service I don't...
I am a wireless customer for over a year. I ported out my lines on the second day of the billing cycle. I was expecting my last bill to be prorated just like has happened with every other utility and...
View ArticleAutomatic payment processing
I have my account set up for automatic withdrawal for both my convenience and yours. What is not convenient is receiving a text telling me AT&T is randomly changing the billing date, then...
View ArticlePay down a portion of the amount due on the device
Why are there not more options to pay for the device? I have asked several agents - on the phone and in the stores - and all I keep getting is "you can payoff the device for $XXX.." NO!!!! The deal...
View ArticleReceiving someone else's email bill
Hi,I am receiving AT&T Wireless bill emails however, I do not and never have had any contact or bill with AT&T.Either someone with my name is not getting these emails or even worse, it is a...
View ArticleFinal Bill Issue
I canceled my wireless service on May 28, 2015. I'm an international student. I moved out of the country since then and therefore couldn't receive my final bill, which I believe was supposed to be sent...
View ArticleMy bill
I was wondering if I could pay it today, later on this afternoon? I don't want it to get suspended
View Articlecharges for international calls
I have a US number (617....) and will be travelling in Europe. How are calls from my children in the US calling me in Germany billed? Do they pay the international rate to call my US number in...
View ArticleOutage
I just want to say how very disappointed I am that AT&T hasn't reached out to its customers to offer some kinds of credit for the outage -- we have 5 lines -- 4 of my kids and mine -- and my...
View ArticleWhen do I receive my VERY GENEROUS rebate for last week's outage?
AT&T Free Msg: We're sorry for any inconvenience you may have experienced Tuesday NOT USING our network. We value you as a customer and want to apologize for any service disruption.A rebate would...
View ArticleTexting
I know some of the numbers on my bill are from other sources. I can't see what a lot of phone numbers are for under texting. I know some can be from Facebook but I have a lot of these.
View ArticleAlaska
I'm from California and visiting Alaska. I would like to know if Im goigm to get charged for making calls to California. Thank you
View ArticleAugust outage reimbursements
Somebody from AT&T needs to publish an official reimbursement policy for the major outage last week. Folks are getting from $10-$50, but there seems to be no rhyme no reason to it. If some can...
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