I am a wireless customer for over a year. I ported out my lines on the second day of the billing cycle. I was expecting my last bill to be prorated just like has happened with every other utility and service I have canceled or ported away from in the past, including Verizon, T-mobile, home internet, phone, electric, gas. Every other service and company prorates the last bill. ATT is telling me they do not though. I ported out on day two of the billing cycle and they are insisting they will charge me for a full 30 days of service, including the 28 days I am holding four deactivated, non-usable SIM cards. This business practice is wrong and in these times of no-contract service, would definitely prevent me from going back to ATT if they won't work to make this right. Please escalate this to someone who can help me. I can't afford to pay for a whole month of service I can't even use.... [Personal information removed]
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