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Low data e-mail/text sent in error?

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I recently received the standard e-mail and text when my data is low. There's just one problem: my bill's paid in full and my new data cycle started on Sunday. I even called *DATA# to confirm. I've used very little data so far. So why did I get this message? Can I ignore it with no consequences? Or is the system confused enough to charge me for extra data that doesn't exist? What's going on?

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