My 82 year old father has had ATT cell service for a number of years. About three years ago, someone close to him ordered service in his name without his consent. He filed a police report and (on three seperate ocassions) sent those reports to ATT in order to have those fraudulant additions removed from his account. We heard nothing else from them after the last police report was sent and he continued service with ATT on his main phone for a year or better after. Bill always paid on time, no issues at all. Well, recently he's applied for a small personal loan to get a house fixed up and ready to sell and come to find out? ATT sent the amount for those fraudulant charges to AFNI for collections and now it's causing him to have problems getting the loan. This man has had near perfect credit his entire life. His on time payment rating is 99%. This is the only negative on his report, I know because I checked it myself. This is absolutely ridiculous. They are holding him responsible for phones he didn't even order. He did what he was supposed to do and filed a fraud report with the police and they still sent him to collections and have ruined his credit. Shame on you ATT. Shame on you. He is a Korean War veteran and a law abiding, upstanding citizen that volunteered his time driving other seniors to appointments when he was still able to and now he can't even get a loan so he can update his home to sell it.
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