I am very dissatisfied with ATT's new sales practice. In February I went to an ATT store to purchase an IPAD. I was asking the clerk about WIFI vs. Cellular data and after getting the price to add the IPAD with cellular I was going to go WIFI and he talked me into getting off my family plan with unlimited data and join the family share plan for 4 and 10G for the same monthly service I was paying. After much discussion I agreed to the change with the on difference from my current plan was only 10G and now unlimited text and calls. Much to my surprise THERE WAS A BIG CHANGE WHEN MY SON WANTED TO GET A NEW IPHONE. We now have to pay the full retail price of the phone or lose the $25 line discount that the clerk said was just the new rate for the family share plan! Sounds like a type of bait and switch or just hidding all the facts to make a sale. Same on the new ATT!
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