When I called to get my uverse promotion taken care of, I was offered the upgrade to 15 gb of data on my phone. The lady on the phone told me it was only $8 more a month. This is the 2nd time the lie happened...the first was with uverse. I have been a loyal customer for years, I wish the call center was local I would go there and demand to speak to a manager. This is ridiculous. Please don't call me and try to make amends for the horrible customer service. I will be looking elsewhere when my plans come up for renewal. Tell your customer service staff to get their facts straight.
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