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AT&T does not know how to offer customer service.

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I have tried to set my military discount since I opened AT&T. It's been three times I have been given the wrong information and it still hasn't been set. Today I went to check on my new balance and apparently when I called to pay last month they only charged 22 dollars. What kind of business is this??? as a result now I have a bill closeel to 300 dollars. I need to file a complaint with someone that can help me and not give me run arounds..

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