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Feedback for AT&T

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Last month when I paid off the galaxy phone – I called and remove the insurance for it too.
I was extreme disappointment that is was on my bill! I call and rep Ethan took care for removing it, back dating it, getting me on-line and showing me the update bill. He get an A+. AT&T get a D. I have had very good service for 10 + year with you BUT now I guess I cannot trust you.

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