I recently upgraded from iphone 5 to an iphone 6S. I was fully aware that under the Next plan I would be billed a certain amount each month. When I signed up in the store, I paid taxes on the device, so there would be no additional charges besides whatever option I chose. I got my first bill and found a $20 upgrade fee thrown into my bill. By searching the site, I found that there is a $20 upgrade fee billed for each line. This is my first phone in 2-3 years, so I had a "free upgrade" that is not exactly free. In reality, it is a $20 upgrade that I did not see when purchasing the new phone. This is a surprise charge and I am wondering when should I have been made aware that this fee exists?
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