Hi
I am a Realtor with *****. We have been U-verse customers and have recently added Wireless service by switching to Verizon. When we added wireless I printed out the two attached sheets and explained that would like the activation fees waived and asked for the $25 credit as found on the website. All relate to Fancode 2938913 plan.
My mailed wireless bill shows three activation fee charges that totatl $75 ($15+$15+$45) as "one time charges."
Please credit my account $100 ($75 in activation fees & $25 for ***** discount credit. I have scanned the fancode documents and can supply them to whoever contacts me.
Thank you,
John [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]