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Can someone help me sort & pay this outstanding balance

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Hi everyone,

I switched carriers (probably should have just switched phones) after being with ATT for years.  That left an outstanding balance of $219.61 I left ATT i think around end of year, so its been a couple months. I dont want to be on bad terms with ATT as I may eventually return & I cant risk damage to my credit report right now as Im in a very difficult situation.  Work slowed down to zero at the beginning of the yeart & I just dont have 219.61 to send ATT.  I just need to send $50 per month and get it paid, but I can't find someone to speak to at ATT to get that ok'd.  The last agent I live chatted with said to contact collections even though i got a bill due Feb 20 from ATT.  Any help would be so much appreciated.  I just need a little time to pay.  That is all.  Thanks.

--coldoutside


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