I git home to discover my phone was off. I called and was told it was due to a payment that was promised but not posted. I informed them I scheduled the payment not the other and it should have been taken out. Additionally, on the first rep got the amount wrong and I had to call back to correct it. I asked several folk who can I speak with or email to get this rectified. I was hung up on just now. He he two prior level two and three supervisors continued to provide me the compsny party line. this is not my fault and I need it rectified quickly. I have three children whom I communicate with regarding their travel from school and a husband who is out of town. I am home on bed rest after a major fall on the ice. This is crazy and i need some real answers real fast. Can anyone help me??
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