I have been paying for my 86 year old mothers cell phone for years on my AT&T account. This week she went to the AT&T Wireless store on Trindle Road in Camp Hill to get a new phone. Instead of the store rep, Billie H[edited for privacy – please do not post personal information], calling me for authorization as the account holder, he sold her a new pre-paid phone and accessories for several hundred dollars. When I discovered this deceptive business practice today, I immediately called AT&T Wireless customer don't care. The agent couldn't help me so I had to wait for over an hour to speak to a supervisor. I then went to the store and complained to the big fat store manager who could have cared less about what happened. So now I am going to file a formal complaint against AT&T Wireless with the PA Public Utilities Commission and the Bureau of Consumer Protection in the PA Attorney General's office.
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