I am using family share data plan and I have added a new line with new phone to the plan last month. Before I added that new line, I had checked with ATT customer representitives and they told me I could have $25 discount for mobile share value saving for all new lines, so I can get $40-$25=$15 a line for talk&text. But now, they told me this promotion ended long time ago and charinge me $40 a line. What I am going to do now? Cancel the new line? It will get penalty since new phone. I feel different agants have different anwsers. Who should I listen to next time? They should keep the words they told custmers!
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