I have been late on my phone bill a few months been making payment arrangements every month, so i called about a week ago and made another arrangement. I went into the store to see about getting a new device. When your bill is behind normally they tell you you cant, but sometimes you talk to the right person got a ipad previously on next with my bill unpaid. Anyway when I told the rep my bill was past due and i have payment arrangements. She said it wasn't it was paid, instead of att making payment arrangements they credited my account almost 400 dollars of credit brought it to a zero balance. Right now i love att. Ty.
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