Dear Manager,
I have been facing problems with really high bills - leading to a bill shock every month since the time I joined ATT !
For example, this month, I have to pay 96$ towards my bill, when the total inclusive of taxes is jiust supposed to be around 60$
For some reason I have been billed:
67 Text/Instant Msgs Incoming Billed at $0.20 : Total $13.40
19 Text/Instant Msgs Out Billed at $0.20 : Total $3.80
I have just sent out six text messages in June!
PLEASE EXPLAIN TO ME WHY I HAVE BEEN BILLED FOR THIS !!
Im so glad I caught this on time. Im so frustrated with ATT ! This happens every month !