I recently started to use go phone plans and the first month of usage I chose the $40 prepaid plan. So, I determined that the data was not enough for me so now I wanted to pick the $60 plan. I purposely waited for the $40 plan month (March to April) to end so it wouldn't renew. Today I purchased the $60 card plan and added it to my account so I could get the 2.5GB data, however upon entering the code and checking my account, I saw I only received the $40 plan. I want the $60 plan that's why I spent $60, I don't want $40 with $20 balance on my account.
Can someone from AT&T help to fix this? The $60 I spent on the card plan was for the $60 plan, not the $40 one.
Please help! I purchased the card today (30 minutes ago)