I just wanted to say that while I love my phone and it's features and every time I have experienced customer service it has been a joy and they have been so wonderful and full of personality, I am
Very unhappy with the way my billing and plan is. I pay upwards of 200 dollars a month for ONE PHONE!!!! That is ridiculous, and there is nothing I can do about lowering it because for what I need to do that is the only option I have with this company. Which sucks. And the data plan is garbage, I have just finished moving and have 4 new 15 dollar data installments added which means my bill will be the size of a really nice car payment 😡 I would leave att but I'm stuck in a 500 year contract. I just don't understand why one person with an iPhone is laying 200 dollars a month and expected to smile about it. I know you won't do anything cuz I don't matter to you. And like I said, I love your customer service and in store and online agents but att...your plans and rates are TERRIBLE!
Sincerely,
Really frustrated and stuck customer
Very unhappy with the way my billing and plan is. I pay upwards of 200 dollars a month for ONE PHONE!!!! That is ridiculous, and there is nothing I can do about lowering it because for what I need to do that is the only option I have with this company. Which sucks. And the data plan is garbage, I have just finished moving and have 4 new 15 dollar data installments added which means my bill will be the size of a really nice car payment 😡 I would leave att but I'm stuck in a 500 year contract. I just don't understand why one person with an iPhone is laying 200 dollars a month and expected to smile about it. I know you won't do anything cuz I don't matter to you. And like I said, I love your customer service and in store and online agents but att...your plans and rates are TERRIBLE!
Sincerely,
Really frustrated and stuck customer