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Account sent to collections and settled in full

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4 years ago I went through bunch of stuff resulting in hitting rock bottom, my account was forced charged off and sent to collections for $690. I just settled in full for $303. I was also told that even by settling in full I would then be able to get new service with At&t. I received my settled in full letter and waited 45 days for credit report to update and went to order new At&t service but was declined due to past due balance. I settled in full so the rest is to be forgiven or marked as paid. What do I need to do??

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