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Want to speak to a manager of some sort

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Want to speak to a manager of some sort. We have been a customer of AT&T for a couple years now and so far we have been a very good customer and i've had most of our issues solved. This time I have a major complaint I fell Mistry did and taking vantage of with your guises service I'd like to speak to somebody about some charges that were charged to my account that were never mentioned anywhere to me and which I am not gonna pay for please have somebody call me back as soon as possible

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