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Over payment not what I was told

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My account bill should be 150 with taxes etc this is what I was told. I have yet to receive my correct bill. Something or someone needs to correct it. I'm more then displeased with my service and I'm wasting a lot of money. Made inquiries about malfunctioning phones. It's becoming a hinder.truly considering changing my provider. This needs attention ASAP. Sincerely tired of being lied to and very unsatisfied phone never have reception miss a lot of important calls. Also I'm still under warranty for both lines what does it cover

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