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Customer Service

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I have spent several hours on the phone or through chat on the internet to resolve a situation.  I have not been able to get the problem resolved.  I have asked several times who to contact.  The customer service will/cannot take care of the problem.  There has to be someone at att who will stand behind their word and make a problem resolved.    Where is that number?  Where is that contact.  I am very frustrated!


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