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AT&T Mobile Share Value Plans billing Error

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pay in ADVANCE
Bills are due on the 26th of each month

 

I signed up for the new Mobile Share Value Plan around Feb 1st

 

For months my previous bills were $120/10GB of data and 5 phones at $30 a piece for a total (minus taxes and surcharges) of $270

 

With the new plan my bill would be $100/10GB of data and 5 phones at $15 ($40-$25 in credit) for a total of $175

 

Yet pay in advance bill on the 26th for the month of March says
$100/10GB of data and 5 phones at $40 for a total of $300 which is higher than my old plan.

 

 

I would think that I would get CREDIT for overpaying in the month of February...
...and the bill on the 26th of Feb would show $175needed to cover the month of March

 

I have talked via chat to several at&t reps and they all (3) said I was wrong...and that the $300 bill is correct as it pays for the month of March...and that the month of April I would see $175

 

 


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