Anyone else gotten this nice surprise? My husband needed a new phone for work and we weren't up for an upgrade yet. We had to extra lines (total of 4. 2 smartphones and 2 basic), so the sales rep told us he could change one of our basic lines to a ssmartphone and we were adding a tablet line. Plus we were definitely sold when he said he could change our plan to save us money! That was a joke. We now have 3 smartphone lines, a basic, an Ipad (we don't even own one), and a tablet line. Our bill went up almost 60$ as well. The area manager put it under "investigation" so we could have the other lines removed, but 3 weeks later still nothing has been done. No one has contacted us and when we try to contact them no one can tell us anything.
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