Quantcast
Channel: Wireless Billing topics
Viewing all articles
Browse latest Browse all 19277

Double Charges when changing plans

$
0
0

I changed my att wireless plan.  When I received my bill it was prorated which was to be expected.  From 8/18 - 8/23 I was charged for my old plan.   Then from 8/17-9/17 I was charged for my new plan.  So from 8/18-8/23 I had two plans.  Plan 1 after taxes was about $100 a month and the new plan after taxes is about $105 a month.  If the plan was prorated correctly then my bill for that cycle should be in between these two prices (closer to 105).  Magically the bill is $119.52.  The response from support was “don't worry it will be right next month”.....

 

Please correct the error of charging me for two plans from 8/18-8/23. 


Viewing all articles
Browse latest Browse all 19277

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>