This change in due date really negatively impacts a lot of people and they are NOT happy and they will be leaving in droves. Change the due date to two weeks sooner so there is no chance of paying on time then make people pay a pro-rated charge to change it back so they can pay it on time. Sounds like a scam to get some extra charges out of everyone. The rep tells me it not intended to hurt users. Explain to me how it doesn't. It's hurting me! I bet I'm not alone.
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