I just got off the phone with a Customer Care agent and let me just say that she was so helpful! She helped with re-activation, upgraded my plan and took care of the problems I've been having with accessing my voicemail. Unfortunately, toward the end of the conversation, the call dropped....(I was on a different phone other than my cell), so I wasn't able to properly thank her. I wasn't able to find anywhere on the site to give compliments to ATT employees except on here, so I signed up just so I could do so, lol.... So thank you Zantrell W!
↧