After 1 and half hours on the phone with 4 different reps including tech support and managers.l, I was told I was eligible for a free micro cell and would be delivered within 7 days. After 7 days passed and still no microcell I called to inquire and they said I was not approved for one after I was told I would receive one. Long story short after very frustrating follow up calls, I'm very disappointed and I will be looking into Sprint as they have better coverage where I now live.
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