Recently purchase a non-contract no mobile carrier cell phone to use on one of our lines in at&t mobile plan.
At&t just added a $30 3G data plan on that line without my consent and any notice.
Call At&t to try to remove the service and reimburse me.
Their answers: it's our policy to add data plan serivce on smartphone lines, but there is another cheaper data plan which is $20 for 300M.
I ask: 1. My previous cell phone is a non-contract no mobile carrier smartphone as well, without any data plan.
2. You guys have 2 options, how come you just add the most expensive plan on my line which I didn't authorize.
3. I just want to remove the service which I never authorize!!!
Their answers: the system cannot do not.
Can I just cancel all At&t service and change to another carrier?