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Phone bill

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I just paid my bill last week. Monday you took $100 and Friday you took $190 and today our phones are shut off because you say I owe m
Almost another $100. I can't talk to anyone because all the numbers tell me to call from another phone but this is the only phone I have. I have my bank statement right here and already had issues last week when you decided to take my payment in full PLUS take my payments I set up on the payment plan. My frustrations are growing and I'm just about to switch back to verizon. This needs to be fixed!

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