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Why is my bill higher than typical months?

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CRYSTAL's Mobile - ****

My cell phone has been increasingly high the past two months.

I haven't made any changes other than a rep said we can increase to 15 on our internet from 10 for no extra cost. But the last two months, my bill has been high.

Could you look into this. I'm going thru a divorce and can not afford afford the extra expenses in our budget.

 

[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]


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