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Disappointment

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I am very disappointed in ATT today. I received an email to pay my bill and upon doing so a couple of days later I realized that the email contained the wrong account # so I went on line and paid the bill again only to wake up today to having suspended service. They will apply the later payment and they are charging fees that they will not credit. And I have to pay this new inflated bill to get my service back. I have been a customer with company for many many years and I guarantee you this is my last term with them and I hope I find a way out sooner. I have never done business with a company so unwilling to help out a customer in good standing.

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