Ive had my service for a year. Never had a problems or caused problems till now ..I was paying $7.00 /mth for Insurance. I cracked my screen on my s5. Filed a claim got charged a $140.00 deductible was given a "used" phone. Had to Mail the cracked one in. Still have to pay my installment plan (don't understand that one). Now because of having to pay the deductible on this past Friday and only part of my December bill they cut my service off. On top of all this the new overage rate is outrageous $20 for 500 mb. AT&T IS A FRIGGIN joke scam artists I pay 113.00 a month for 1 gb data and everything else is unlimited 60 Of That Is My Actual Bill The Rest Is My Installment Amount. ...i have lots of questions and the only answer I get is because that's how it is. I'm very disappointed . And I'm turning these questions and complaints into Better Business Bureau
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