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Issue with combined billing and Phone Unlock

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Hi,

 

I am on AT&T Next installement plan and trying to get my phone unlocked. I submitted an unlocking request but it got rejected because I have to pay off AT&T Next installement plan before getting it unlocked. So, I had a char with At&T representative, he said if I pay $243, he/she can apply it against my AT&T Next plan. I paid but he/she was not able to apply it because of combined billing. So, I tried to get it uncombined by calling customer care, but they said even if they uncombine it now, it will not be reflected until next billing cycle. While I am leaving out of country before that and wanted to use my phone overseas. Please help!!

 

 

Thanks,

Gaurav


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