I cannot wait and I may not, to gwet out from under the ATT nighmare. We got a call a bill was past due. We are never past due on anything! Magically no bill was recieved for March or April...Att's answer check with the postman!!!!!! We live in a 200 Apartment coop and the postman did not choose to throw our bills out!!!!!.I tell the agent we are sending out the payment this evening. I hang up. Next day another call!!!!!! So obviously tyhe idoit who I told the payment was being sent did not put it in the record or ATT just wantys to be a pain!!!! I call back and demand to speak with a Manager. The manager then tells me that someone had changed our account to paperless billing!!!!! Was it the Ghost from XMAS past?????? I repeat the payments wer sent out yesterday. It is now two days later and they call again. I will be closing our account and going to Verizon or T moble for all 3 phones we have.
Oh and buy the way did you folks get the email about PRIVACY???
"AT&T companies that provide telecommunications and interconnected Voice over Internet Protocol (VoIP) service (which permits VoIP customers to both send and receive calls to/from customers with traditional telephone/telecommunications service) would like to share your customer proprietary network information within the AT&T family of companies for our own marketing purposes, including using that information to offer you additional products and services."
ATT HAS THE ARROGANCE TO PRESUPPOSE THEY HAVE THE RIGHT TO USE YOUR PRIVATE INFORMATION AND THEN FORCE YOU TO GO THROUGH THE PROCESS OF FORCING THEM TO RESTRICT THEIR USE OF YOUR INFORMATION.
OF COURSE THE CONCEPT OF ASKING CUSTOMERS TO GO THROUGH A PROCCESS TO ENROLL IS BEYOND THEIR POLICY EVEN THOUGH IT IS THE RIGHT THING TO DO TO MAINTAIN PEOPLES PRIVACY AND NOT BEING DISTURBED BY CONSTANT MARKETING EFFORTS FROM THEM!!!!!!