After seven years of AT&T service I made the switch to another carrier because of SIGNIFICANT monthly fee differences. I spent the next two months travelling for work and when i returned home I must have shredded my final bill with the hundreds of other "junk mailers" that I thought were insignifcant. However, I need my itemized bill to submit for ETF reimbursement through the new carrier.
AT&T online says I don't exist because it is more than 60 days from account termination.
AT&T customer service says they can't provide me with my own bill because I am no longer a customer.
How do I get a copy of my final bill? I know they have to maintain my account information and billing in their files so it isn't like they can't get the data...